Job Description
Direct Travel is looking for an experienced and detail-oriented Corporate Travel Advisor to join its Operations Team on a fully remote basis. As one of the world's largest travel management companies with over 40 years of experience and a client base of more than 4,500 mid-market and enterprise organisations, Direct Travel delivers highly customised corporate travel programs that balance superior service, innovative technology, and significant cost savings. This is a hands-on, client-facing advisory role for a seasoned travel professional who is proficient in Sabre GDS and ready to deliver accurate, cost-effective, and comprehensive travel arrangements with efficiency and professionalism.
In this role, you will complete domestic and extensive international travel arrangements for clients including air, hotel, ground transportation, rail, and limos, operating within client travel policies and leveraging Direct Travel's preferred suppliers and corporate contracts to maximise value. You will support a dedicated account, providing first-level customer service and technical support to travellers and travel arrangers via telephone and email. Experience with crew movement will be an important part of your contribution. You will ensure compliance with each client's travel policy, adhere to Direct Travel's customer service and escalation standards, and follow company procedures for productivity, accuracy, and attendance. Attending staff and training meetings to stay current on travel industry developments and office procedures is also expected.
The ideal candidate is proficient in Sabre GDS and brings proven experience completing complex domestic and international travel arrangements across multiple travel categories. Experience with crew movement is required for this role. You are professional, organised, and client-focused, with the ability to interact effectively with a wide range of travellers and travel arrangers, maintain accuracy under pressure, and operate within detailed procedures in a remote environment.
Apply Now:
To apply, share your CV to jeromematthew@dt.com
When submitting your application, ensure your CV clearly highlights your Sabre GDS proficiency, your experience completing domestic and international corporate travel arrangements, your crew movement experience, and your background in client-facing corporate travel advisory roles. Your cover letter should explain why you are drawn to the Corporate Travel Advisor role at Direct Travel and reflect your commitment to delivering accurate, policy-compliant, and cost-effective travel solutions in a dedicated account environment. Feel free to forward this opportunity to anyone in your network who may be a strong fit.
About Us:
Direct Travel is a leading provider of corporate travel management services, providing travel management for over 40 years and working with clients to develop highly customised travel programs, leveraging both the expertise of its people and innovative solutions to enable clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. In April 2024, Direct Travel was acquired by Steve Singh, prominent venture capitalist and founder of Concur, joined by leading growth investors including Durable Capital Partners, Madrona Ventures, Top Tier Capital Partners, and Blackstone Credit and Insurance, with Christal Bemont assuming the role of CEO. Direct Travel subsequently acquired its long-time strategic partner ATPI, creating one of the world's largest travel management companies with a presence across North America, the UK, and beyond. The company recently launched Avenir, a modern connected travel platform built on Spotnana's infrastructure that brings booking, data, policy, and support together for travellers and travel managers alike. Direct Travel is currently ranked on Travel Weekly's annual Power List and serves over 4,500 mid-market and enterprise clients worldwide.
Remote - Canada
Category
Experience
Career Level
Required Qualification
Bachelor Degree or relevant
Requires Traveling:
No
Salary
Salary Not disclosed
Salary Type
Per Month
Total Vacancies
1
Skills
corporate travel managementsabre gdsinternational travel arrangementsdomestic travel arrangementsair ticketinghotel bookingsground transportationrail bookingslimousine bookingscrew movementdedicated account managementtravel policy compliancepreferred vendor utilisationcost-effective travel planningcustomer servicetelephone etiquetteemail etiquetteclient escalation procedurestravel itinerary managementtravel documentationfare calculationticket reissuanceschedule changescancellations and refundstravel risk managementtraveller supporttravel arranger liaisonproductivity standardsaccuracy standardstravel industry knowledgeairline industry knowledgecorporate contractsgds proficiencysabre commandsquality controlattention to detailremote work disciplinemultitaskingtime managementorganisational skillswritten communicationverbal communicationprofessionalism
