Puffy is looking for a meticulous, resourceful, and polished Personal Assistant to serve as the CEO's strategic lifestyle coordinator, connecting vision to reality across all personal operations. As one of America's top five mattress brands with over USD 1 billion in sales, rated 4.9 stars by more than 22,000 verified reviewers, and a Great Place to Work certified organisation, Puffy is building an executive support function to match the ambition of its leadership. This is not just another assistant role. It is a rare career accelerant for a world-class executive operations professional who is ready to build a direct daily operating relationship with a Forbes Council Member CEO running a global brand.

In this role, you will orchestrate flawless execution across experience curation, strategic sourcing, provider network development, and proactive personal operations, ensuring the CEO's personal affairs run seamlessly at all times. You will build and own relationships with world-class service providers across luxury, wellness, automotive, hospitality, and lifestyle categories, developing a network that becomes a compounding career asset. You will serve as a master researcher, quickly identifying and vetting high-quality providers, products, and solutions, representing the CEO in all interactions with premium service providers with exceptional polish and communication. You will build systems that ensure nothing falls through the cracks, manage follow-ups with zero tolerance for missed details, and coordinate flexibly across time zones including occasional evening and weekend availability when needed.

The ideal candidate brings two to three years of experience in concierge services, lifestyle management, hospitality, or an executive or personal assistant role with a focus on exceptional execution. Fluency in Russian or Armenian alongside English is strongly preferred for seamless local coordination. You are a resourceful problem-solver who thrives on challenges, possess meticulous attention to detail, and are comfortable interfacing with luxury and high-end service environments. Tech-savviness with proficiency in G-Suite and the ability to learn new systems quickly are expected. An established network of trusted premium service providers, experience with Asana or project management tools, and a background in luxury hospitality, lifestyle management, or a family office environment are all meaningful advantages.

Salary:
Up to USD 66,000 per annum plus up to 10% performance bonus, total package up to USD 72,600

Apply Now:
To apply, share your CV to shreya@puffy.com
When submitting your application, ensure your CV clearly highlights your experience in personal assistance, concierge services, lifestyle management, or hospitality, your Russian or Armenian language proficiency, your research and vetting capabilities, and any established networks with luxury or premium service providers. Your cover letter should explain why you are drawn to the Personal Assistant role at Puffy and reflect your meticulous attention to detail, problem-solving instincts, and ability to represent a CEO with polish and professionalism in a fully remote, globally coordinated environment. Feel free to forward this opportunity to anyone in your network who may be a strong fit.

About Us:
Puffy is an American e-commerce company based in North Hollywood, California, specialising in sleep products such as mattresses, bed frames, and bedding accessories, founded in 2016 with a mission to provide a cloud-like sleeping experience through high-quality materials and innovative design. Rated 4.9 stars by more than 22,000 verified reviewers, Puffy is America's number one luxury mattress brand, offering a 365-night sleep trial and a lifetime warranty across its full product range. The company sells direct-to-consumer online and manufactures its mattresses in the USA using CertiPUR-US certified foams and proprietary Cooling Cloud technology, operating with a customer-first philosophy and a restless, AI-first culture committed to outperforming any competitor regardless of size. Puffy is a Great Place to Work certified organisation, recognised as a Forbes Council Member-led business, and a top five US mattress brand with over USD 1 billion in sales.