Job Description
Public Outreach is looking for natural communicators who love connecting with people and making a meaningful impact to join its team of Remote Phone Fundraisers. As one of Canada's leading integrated fundraising agencies, trusted by partners including UNICEF Canada, Oxfam Canada, Amnesty International, and the Canadian Red Cross, Public Outreach has been connecting ordinary people with extraordinary causes since 2002. This is a purpose-driven, salary-based role with no cold calling and no commissions, where every conversation you have is with someone who has already shown interest in one of Public Outreach's charity partners working in humanitarian aid, environmental protection, and social justice.
In this role, you will speak with supporters who are passionate about social causes, inspire them to become long-term monthly donors, and use empathy, storytelling, and persuasion to support vital charity work in a way that feels genuinely human. You will participate in ongoing coaching, feedback, and professional development, and collaborate with a high-performance, supportive team committed to making fundraising feel meaningful for both donors and fundraisers alike.
The ideal candidate is a clear, confident English speaker, with bilingual French and English ability considered a strong bonus. You are goal-oriented, coachable, resilient, and empathetic, comfortable with technology and structured remote work, and energised by storytelling and connecting with others. You will need a desktop or laptop running Windows 11 or newer, a stable internet connection capable of supporting real-time voice communication with wired Ethernet preferred, a wired headset with microphone, and a quiet, dedicated workspace. Please note that MacBooks are not compatible with the current system.
Public Outreach offers a salary-based position starting at CAD 19 per hour with pay increasing based on hours, performance, and consistency up to CAD 24 per hour, consistent hours of 32 to 40 hours per week, benefits after six months including an Employee Assistance Programme and paid time off, coaching, mentorship, and leadership development, and a clear growth path with performance-based rewards in an inclusive, supportive team culture.
Hourly Rate: CAD 19 to 24 per hour, starting at CAD 19
Apply Now:
To apply, share your CV to sarah.thibodeau@publicoutreachgroup.com
When submitting your application, ensure your CV clearly highlights your communication and customer-facing experience, any previous fundraising, sales, or telephone-based roles you have held, and your French language proficiency if applicable. Your cover letter should explain why you are drawn to the Remote Phone Fundraiser role at Public Outreach and reflect your passion for social causes and your ability to connect authentically with people over the phone. Feel free to forward this opportunity to anyone in your network who may be a strong fit.
About Us:
Public Outreach is a leading face-to-face and multi-channel monthly donor recruiting agency operating in Canada, the United States, and Australia, known for its ability to complete large contracts on time and on budget, its non-commission staff who receive compliments from donors and near-zero complaints, its excellent donor retention, and its outstanding servicing and support. Founded in 2002 by James Julien and Gary Kirk, Public Outreach has fundraised for charities including Amnesty International and the Canadian Red Cross through face-to-face soliciting, door-to-door canvassing, and telemarketing campaigns. Public Outreach is one of the few organisations operating completely free of commissions, focusing staff recruitment on mission alignment to the charities it serves, and is continually rated by staff internationally as one of the best employment opportunities they have ever experienced. The company connects integrated fundraising across face-to-face, phone, SMS, and digital channels to help charity partners build long-term donor bases, maintain brand trust, and grow sustainable revenue that makes a measurable difference in the world.
Remote - Canada
Category
Experience
Career Level
Required Qualification
Bachelor's degree or relevant
Requires Traveling:
No
Salary
19 - 19 CAD
Salary Type
Per Hour
Total Vacancies
1
Skills
telephone fundraisingdonor recruitmentmonthly donor acquisitionoutbound callingwarm callingsupporter engagementstorytellingpersuasionempathyactive listeningdonor communicationcharity sector knowledgehumanitarian causesenvironmental causessocial justice causesrelationship buildinggoal orientationresiliencecoachabilitybilingual french and englishenglish communicationcrm basicsdata entrystructured remote workwired internet connectionwindows 11remote work disciplinetime managementself-motivationteam collaborationprofessional development participationcoaching receptivenessperformance-based growthconsistent attendanceorganisational skillsadaptability
